Forest Garden also offer an installation service on selected products. So, if you’d rather take a back seat when it comes to building, don’t worry. The assembly service means your new purchase is in safe hands and you can leave all the hard work and heavy lifting to somebody else!

After you have booked in your delivery, you will be contacted separately to arrange the best date for installation. It will usually be assembled by the experts at Forest Garden. Although depending on the location it may be carried out by a third-party company.

There will be a few products, i.e., Gazebos, Vale Greenhouses, and Retreat sheds, that will be available for installation on the same day as you have selected for delivery. Typically, Forest Garden will aim to assemble the product within 7-10 days of delivery however there may be cases, depending on the times of the season and the remote area, the time scale can increase to 3-4 weeks.

Please make sure you check all components to ensure everything on the list of contents has been delivered. This should be before the installation team arrive. If there is part of the item missing when the team arrive there will be an extra charge to rebook.

If possible, please place the product as close to the area that you wish it to be installed. Please also cover the flooring sheets and roofing where possible.

If you are not going to be in when the install is going ahead then Forest Garden can still offer the service. However, they will require a written consent and very clear instructions on the position in which you would like the product to be installed.

 

On the day of Installation please ensure:

  • There is a suitable solid level base prepared before the installers arrive on the day. If you require advice on building a base, please see our base preparation letter for guidance. Should the job be aborted due to an unsuitable base, there is likely to be a revisit charge.
  • The area for the build is unobstructed. The installation team require at least 18 inches around the whole building. Therefore, please ensure there are no obstacles that may hinder the installation such as other garden buildings, fish ponds or structures. Please make sure all vegetation is cut back prior to the installers arriving to allow for a successful build. Also, please make sure the garden is free of any trip hazards such as children’s toys, tools, etc. We also ask that any pet waste has been cleared from the garden.
  • You have requested permission from your neighbours for the assembly team’s access if required.
  • There is suitable access to the installation site without having to enter your property. We are not insured to carry items through your property. If you do not have suitable access then you will have to arrange for the items to be moved to the site of installation prior to the fitters arriving.
  • There are adequate parking facilities for the assembly team’s vehicle and any necessary parking permits have been secured.
  • There is access to power at the site (our installation teams carry extension cables).
  • There is someone at the property for the entire time of the installation. This is particularly important so the installers can check you are happy with the siting of the product prior to the commencement of installation, and for the installers to familiarise you with your new building after the build is complete.